Returns & Refunds policy

REFUNDS

1.1. You agree and acknowledge that subject to availability of funds received in the Escrow Account, You are entitled to effect Refunds at Your sole discretion.

1.2. You further agree and acknowledge that initiation of Refunds is at Your discretion and Razorpay shall process a Refund only upon initiation of the same on the Platform.

1.3. All Refunds initiated by You shall be routed to the same payment method through which the Transaction was processed.

1.4. You agree that Razorpay fees shall always be applicable and payable by You on each Transaction irrespective of whether You have refunded the same to Your customer either through normal channels of refunds or through the instant refund service of Razorpay affiliate (if availed).

1.5. You acknowledge and agree that for payments that are late authorized but not captured by You, Razorpay may initiate auto-refund to the customer within five (5) days.

1.6. Once the refund is processed, it may take 5 to 7 working days for the amount to be credited to the original payment method

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail gpservicesindia2002@gmail.com